SaaS (Software-as-a-Service) promises fast time-to-value, business empowerment, innovation and better utilization than traditional on-premise technologies. However, SaaS has left many organizations with multiple siloed instances, weak integration with enterprise IT strategy, uncontrolled costs, shadow IT, and new risks to the enterprise.
In this January 2013 Forrester Research report, SaaS Capabilities Maturity Assessment, learn how your organization can make SaaS purchases successful by ensuring that:
Forrester Research is an independent technology and market research firm that conducts and presents research on the impact of technology as it relates to businesses.